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For agencies

Every client in their own lane

Client work fails at the boundaries: the wrong voice, the wrong account, or an unreviewed post. Separate tenant-isolated workspaces provide the strongest boundary; draft editing and explicit publishing make responsibility visible.

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How does multi-client work stay separated?

Use a separate workspace per client when a hard boundary matters. Each workspace carries its own Brand Kit context and connected accounts, database tenant policies isolate workspace rows, and roles control who can draft, review, connect accounts, and publish. This is a tenant boundary, not a claim that an in-workspace brand selector makes mistakes impossible.

  • Separate workspace Brand Kit context per strictly isolated client
  • Workspace isolation enforced by database tenant policies
  • Roles and invitations for account teams
  • Review and edit your drafts before publishing
  • Provider receipts per delivery — client-showable state

How do I prepare a post for publishing?

Draft using your Brand Kit, edit the content, then publish through your connected accounts or set a time. Successful delivery stores a provider receipt.

What does honest delivery state buy an agency?

Trust. publishing uses durable idempotency reservations to reduce duplicate risk, and ambiguous provider outcomes stay reconciliation-required instead of being reported as confirmed success. When a client asks whether Tuesday's post went out, the answer is a receipt, not a guess.

Frequently asked questions

How do I keep client brands from cross-contaminating?

Use a separate workspace for each client that needs strict isolation. Database tenant policies isolate workspace data, while the workspace Brand Kit and connected accounts provide that client's working context.

Can I review posts before publishing?

You can edit your own draft, then publish directly or choose a scheduled time. There is no separate review or sign-off step.

Can I prove a post was delivered?

Successful deliveries store provider receipts. Metrics can be synchronized on demand where supported, and ambiguous outcomes remain reconciliation-required instead of being presented as confirmed success.

How does agency billing work?

Plans are recurring subscriptions with visible renewal dates and cancellation controls, and AI work meters through an append-only credit ledger — predictable costs you can map to client work.

Related pages

Write once. Post everywhere.

Draft in your brand voice, edit your drafts, and publish with confirmed delivery state.

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